top of page

TERMS & CONDITIONS

Welcome to www.jovanalouis.com. Use of this website is subject to the following Terms and Conditions. By using and browsing our site, you agree to all the Terms and Conditions, which together with our Privacy Policy may be updated without notice. The latest version of the Terms and Conditions will be posted on this website, and you should review them carefully.

​

Intellectual Property

All material on this website, including text, images, graphics, logos, and design is owned or licensed by Jovana Louis International Inc. No reproduction, modification, publication, transmission of the content or trademarks may be made for any purpose without a prior written approval of the company. Jovana Louis International reserves all rights as permitted by law.

​

Third-Party Content

Any content of third parties (“Third Party Content”) including: websites, images, photography, text, or graphics is not under the authorization of Jovana Louis International Inc. There is no warranty (express or implied) to third party content which is the property of respective providers, companies or licensors and protected by applicable copyright law. Jovana Louis International Inc. takes no responsibility for any third-party content or websites.  

​

Final Sale

All products and items that are not eligible to be returned will be marked and noted as Final Sale in the product details. No returns or exchanges will be allowed on any items or sales that are considered marked as Final.  

​

Social Media Customer Use Policy

Jovana Louis International Inc. uses social media and digital outlets to engage with our fashion community.  In addition to our website: www.jovanalouis.com we use Facebook and Instagram to connect with our customers and followers to engage in brand awareness and meaningful conversation. All content posted on Jovana Louis International Inc.’s social media platforms are under the company’s exclusive ownership. Any use of Jovana Louis International Inc.’s social media accounts for individual promotion, advertisement of a business, or any other type of commercial transaction is strictly prohibited.  The failure to comply with our Social Media Customer Use Policy may result in the termination of your access to our platforms.

​

Social Media Code of Conduct

You must not upload, post, transmit, share, store, or otherwise make available any content that we may deem, at any time and in our sole discretion to be harmful, threatening, unlawful, defamatory, infringing, abusive, inflammatory, harassing, vulgar, obscene, fraudulent, invasive of privacy or publicity rights, hateful, or racially, ethnically, sexually, or otherwise objectionable on this site.

​

Disclaimer

You hereby acknowledge and agree that the use of our website is at your sole risk. To the fullest extent permitted by law, Jovana Louis International Inc. and its related parties disclaim all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, title, compatibility, security, accuracy, noninfringement, and usefulness with respect to any service the website, or any information contained in this website provides. Although we will take reasonable steps to prevent the introduction of computer viruses, malware, spyware, spam, or other destructive content, we do not guarantee, represent or warrant that the website will be free from such destructive features. Jovana Louis International Inc. is not liable for any damages or harm attributable to the foregoing. 

​

Site Maintenance

Jovana Louis International Inc. reserves the right to cease, interrupt or withdraw your access to the site for any reason, including without limitation, for upgrades and maintenance of the site.

  

Termination of Usage 

We may terminate your access or suspend your right to access to all or part of this website without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law, is in breach of these Terms and Conditions, or is harmful to the interests of other users, Associates, or us. In addition, we reserve the right to refuse an order from any customer at our sole discretion.

​

Applicable Law

These Terms and Conditions constitute the entire agreement between you and Jovana Louis International Inc. with respect to this website and our services, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us. These Terms and Conditions are governed under the laws of the State of New York without regard to the conflicts of laws principles thereof and will apply to all matters governing the use of this website. Any rights not expressly granted herein are reserved.

RETURNS & REFUNDS

Returns are available within twenty-one (21) days of purchase with the original receipt. Items must be unworn, undamaged and in the same condition at the time of purchase.  Returns can be made in person at our store locations or via FedEx, DHL, or EMS shipping. Please contact us at info@jovanalouis.com for the process.

​

All products and items that are not eligible to be returned will be marked and noted as Final Sale in the product details. No returns or exchanges will be allowed on any items or sales that are considered marked as Final.

PRIVACY & COOKIE

Privacy Policy

​

By using this Site, you confirm your consent to Jovana Louis International Inc.’s Privacy Policy which is also accessible on this Site. If you do not agree to this policy, please do not use this Site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for changes. By using this website, you agree to our Privacy Policy.

​

Cookie 


A cookie is a text file that can be stored in a dedicated space on the hard drive of your device (computer, tablet, smartphone, etc.) when you visit an online service using your browser. A cookie allows its sender to identify the device where it is registered for the validity period of your consent, which does not usually exceed 13 months.

bottom of page