Returns & Refund Policy

Returns are available within twenty-one (21) days of purchase with the original receipt. Items must be unworn, undamaged and in the same condition at the time of purchase.  Returns can be made in person at our store locations or via FedEx, DHL, or EMS shipping. Please contact us at info@jovanalouis.com for the process.

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All products and items that are not eligible to be returned will be marked and noted as Final Sale in the product details. No returns or exchanges will be allowed on any items or sales that are considered marked as Final.