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+1-888-900-8558

© 2019 by JOVANA LOUIS INTERNATIONAL, LLC

CUSTOMER CARE

IF YOU HAVE ANY QUESTIONS OR NEED HELP WITH YOUR ACCOUNT, YOU MAY CONTACT US TO ASSIST YOU.

CUSTOMER SERVICE IS AVAILABLE  6 DAYS A WEEK DURING NORMAL BUSINESS HOURS AT OUR LOCATIONS.

TERMS AND CONDITIONS OF SITE USE

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

+1-888-900-8558

or send us an email to:

info@jovanalouis.com

RETURNS

RETURNS ARE AVAILABLE WITHIN 3 DAYS OF PURCHASE WITH ORIGINAL RECEIPT. ITEMS MUST BE UNWORN, UNDAMAGED AND IN SAME CONDITION OF PURCHASE.

FAQ

Do you provide International delivery?

 

Delivery is available worldwide. Please check back with us later as we are working to improve our logistics.

 

How do I return an item?

 

Returns can be made in person at our store locations or via FedEx, DHL or EMS shipping. Please contact us for process.

 

How do I track my order?

 

An Email with the tracking number will be sent to you immediately after your item has been shipped. If you don't receive the tracking number please check with our customer service department via email or phone.

What are your delivery options?

At this time, FedEx, DHL and EMS are available for shipping.